News & Events
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2022-12-14 - Shipping Delays Notice
Due to Britain's strike wave is growing, affecting mailing services across the UK . All mail delivery services to the United Kingdom will be subject to delay . Please allow 4 to 6 weeks for standard delivery. EMS has an estimated delivery time of 2 to 3 weeks. Thanks for your understanding on this!
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2022-11-24 - Delayed delivery due to UK strikes
Due to recent UK strikes , all mail delivery services to the United Kingdom will be subject to delay . Please allow 3 to 4 weeks for standard delivery. EMS has an estimated delivery time of 2 weeks. We do apologize for any inconvenience caused!
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2022-06-23 - Updated delivery time of regular airmail and EMS
With increasing the capacity of freight transportation by airlines, we`re glad to inform you that our shipping time has resumed to normal. Regular airmail : 10 to 14 business days EMS : 1 to 2 weeks DHL : 3 to 5 business days * The above transit time is an estimate of the time the courier will take to deliver the parcel, not a guarantee.
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2022-04-22 - UnitedPharmacies (UK) has announced a new discount scheme
- Check out our new discount scheme over on FAQ.
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2022-02-09 - Notice of postage fee adjustment
Please note that due to increase in postage prices worldwide, we have had to amend our shipping charges. Our new prices are as follows.
- Regular Airmail: £15
- Express Mail: £35
- DHL Express: £65
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2022-01-27 - Chinese New Year Holiday Notice
Please be informed that our office will be closed from 1 Feb 2022 to 3 Feb 2022 for Chinese New Year Holiday, and our business will be resumed normally on 4 Feb 2022. Customers still can place the order in CNY holidays . However, all orders during the holidays can expect delayed deliveries. And tracking info. email will not be sent until 4 Feb 2022. Your understanding will be highly appreciated if our holidays bring any inconveniences. Wish you a Happy Chinese New Year!
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2022-01-06 - Delayed delivery due to COVID-19
- The rapid spread of coronavirus has had a major impact on global shipping, delays should be expected for delivery of all mail types until further notice. We apologize for any inconvenience caused.
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2021-12-03 - Updated delivery time of regular airmail and EMS
Due to insufficient air traffic capacity provided by airlines, it may take additional time in waiting for air allotment to convey airmail items to the United Kingdom. We regret to announce that our regular airmail takes approx 4 to 6 weeks now . EMS has an estimated delivery time of 2 to 3 weeks. We do apologize for any inconvenience caused!
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2021-10-25 - Christmas last posting dates 2021
The last posting dates before Christmas are just around the corner.
As per post office, the latest date for Christmas air mail this year is 23 Nov 2021 Please place your order as early as possible to avoid disappointment and make sure that they arrive in time. Thanks!
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2021-03-10 - Shipping Update
We are pleased to announce that shipping times have returned to normal. We now have a regular airmail and DHL express option for you to choose from:
- Regular Airmail (14-21 Days) - £12.00
- DHL Express (3-5 Days) - £55.00-
2021-01-28 - DHL Express Shipping Available
We are pleased to announce that orders can now be shipped via DHL Express.
Delivery takes only 3-5 business days and costs £55.00 per order.
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2021-01-08 - Covid-19 Shipping Restrictions to the UK
Due to the impact of COVID-19, we are currently unable to ship orders via EMS Courier. This service is no longer available to us.
We can still ship orders via regular airmail.
Please check back regularly for more updates or contact us by phone, email or live chat if you have any questions.
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2020-12-30 - Covid-19 Shipping Disruptions
Due to the impact of Covid-19 on flights into the UK, we regret that we are currently unable to send any orders to the UK via Regular Airmail or EMS Courier.
We are still accepting orders. We will process and pack your order, and send it as soon as possible.
If you have any further questions, please don`t hesitate to contact our customer service team.
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2020-12-22 - Restriction of Shipping Methods due to Covid-19
Due to the impact of COVID-19, we are currently unable to ship orders via EMS Courier. This service is no longer available to us.
We can still ship orders via regular airmail.
Please check back regularly for more updates or contact us by phone, email or live chat if you have any questions.
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2020-12-15 - Updated delivery time of regular airmail and EMS
- Due to insufficient air traffic capacity provided by airlines, it may take additional time in waiting for air allotment to convey airmail items to the United Kingdom . We regret to announce that our regular airmail takes approx 4 to 6 weeks now . EMS has an estimated delivery time of 3 weeks. We do apologize for any inconvenience caused!
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2020-10-05 - Suspension of Email services
Please be informed that we’ll conduct email system upgrade from 5 Oct to 7 Oct . During this period, the following emails will be affected
1. Order confirmation
2. Tracking info. email
3. General email inquiries
Should you have any inquiries, please feel free to contact us via live chat or our CS hotlines
We apologize for this inconvenience and appreciate your understanding and patience!
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2020-09-08 - Emails are bouncing back from Microsoft domains
We’re getting an issue with sending email to Microsoft domains ( and similar ) e.g. @outlook.com / @hotmail.com / @hotmail.co.uk / @live.co.uk / @msn.com . If you cannot receive our response in a couple of days, please feel free to contact us via live chat or our CS hotlines . Our IT team is looking into this matter and get it solved asap. Sorry for any inconvenience caused!
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2020-07-21 - Notice of postage fee adjustment
Please kindly note we regrettably have to adjust the postage costs to below prices due to the post office adjusting the postage fees. The below prices will be used from 6th July 2020 onwards, please kindly note:
- Regular Airmail: £12
- Express Mail: £30
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2020-06-19 - EMS service is now available to United Kingdom
In light of COVID-19 situation, please expect at least 5 working days delay on top of original EMS delivery timeframe
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2020-04-14 - Restriction of Shipping Methods due to Covid-19
Due to the impact of COVID-19, we are currently unable to ship orders via EMS Courier. This service is no longer available to us.
We can still ship orders via regular airmail.
For further details for your specific country, please visit:
https://www.hongkongpost.hk/en/about_us/whats_new/press_release/index_id_688.htmlPlease check back regularly for more updates or contact us by phone, email or live chat if you have any questions.
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2020-03-18 - Shipping delay notice
Due to the recent worldwide travel restrictions being enforced, this will cause delays with the post office`s delivery. https://www.hongkongpost.hk/en/about_us/whats_new/press_release/index_id_679.html If you think your order maybe affected, please contact us by phone, email and live chat and we will help follow up the order and resolve any problem.
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2020-03-14 - Covid-19 Coronavirus Update
Please be assured that we are maintaining the strictest of hygiene protocols within our pharmacy and are working harder than ever to make sure we maintain the high standards you expect from us.
We are still processing order in the usual time frame. However, Covid-19 has had a huge impact on airlines and airports, and as a result some deliveries may be unavoidably delayed. We apologise for any delays you experience because of this. Unfortunately it is beyond our control.
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2020-02-27 - BTC payment notice
For BTC payment, after you have made the Bitcoin payment, please could email us to let us know. This is so that we could speed up the processing of your order. Otherwise, there will be delays with the sending out of your order.
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2020-01-29 - Special arrangement for postal services
The Hong Kong Government has extended the Chinese New Year holiday for most governmental services. Such that the Postal Service will be resume on 3rd February. We will post out the orders as soon as the postal service resume normal. This will affect the Express Mail Service most. When placing your order, using the EMS method, please bear this in mind. Customers who have placed their orders using this method we will push the Post Office to send out your orders as soon as they resume Sorry, again for the inconvenience caused Thanks.
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2020-01-13 - Chinese New Year Holidays 2020
The Chinese New Year Holidays is just around the corner, Please try to place your orders before 15 Jan to ensure that your orders are deliver on time
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2019-11-07 - Christmas shipping for 2019
The Christmas season is coming upon us soon, so it`s time to place your final order if you want the package to arrive before then. The Post office cut-off date is on the 19th of Nov, so order place on or before this date should be delivered on time. Orders placed after this date may be delayed until after the New Year for delivery. We would like to take this opportunity to wish everybody a Merry Christmas and Happy New Year!!
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2019-09-30 - Shipping delay notice
- We are sorry to info you that due to the celebration for China national day holiday on the 1st of October, the Hong Kong post office closed on that day. This will acuminate an extensive backlog of outgoing posts. Since the China notational holiday will cause delays to orders getting shipped out, we expect this will affect orders place from the 27th of Sep onwards. We will work with the Hong Kong post to ship out all order ASAP and will update you if there are any further delays. For that we would like to deeply apologize for the inconveniences caused at the moment. Please do not hesitate to contact us if you have any questions regarding your order.
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2019-02-18 - The items with the active ingredient : Pregabalin and Gabapentin will become a control substance from April 2019 in the UK
- It has come to our knowledge that the items : Lyrica, Pregabid, Gabapin, Nervz-G and Neurontin will become a controlled Class C substance from April 2019 In order to receive your order before the April deadline, we would suggest if you could place your order before 8 March. So we can ship it out before the April deadline. After April 2019, we will not able sell this items and we cannot send any replacement order for this items.
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2018-11-08 - Christmas Holidays
- The Christmas Holidays is getting near. To avoid any delay, the Post Office has advised us that the last postal date for normal delivery is 21 November. So any orders placed after this date, there is maybe a slight delay with the delivery
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2018-10-02 - New discount scheme available.
- With extra value given on the discount voucher, also we have added extra benefit which can be use immediately.
For more details please see our FAQ. -
2018-06-27 - UK Independent Newspaper Article
- Let students use study drugs and let’s sell them at Boots, says Cambridge scientist. If safely monitored, brain-boosting drugs such as modafinil could even be used in other contexts, for example during late night driving, argues Dr Barbara Sahakian Professor of Clinical Neuropsychology and global expert on cognitive-enhancing drugs, Dr Barbara Sahakian, argues that licensing study drugs to students might be a good idea.
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2018-04-18 - UK Academic admits using Modafinil can help with their work
- Professors take same ‘smart drugs’ as students to keep up with workloads, claims academic As many as one in five professors admit using drugs such as Modafinil to help them concentrate in meetings and prepare grant applications, The Times reported.
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2018-03-05 - Sofosbuvir, can`t get it on NHS? Buy it from here!
The NHS has been accused by leading health charities of attempting to “severely limit” the introduction of new drugs to treat hepatitis C because they are too expensive – despite the cost of them being cleared by officials.
Hepatitis C is a blood-borne virus that can damage the liver. New drugs such as Sofosbuvir, which was approved by the National Institute for health and Care Excellence (Nice) in January, have significantly higher cure rates, minimal side effects and much shorter treatment durations, according to experts.
A 12-week course of Sofosbuvir costs £35,000, a figure that NHS England has claimed is prohibitive and not “affordable”. It also believes NHS infrastructure is incapable of dealing with the change in policy.The chief executive of the Hepatitis C Trust, Charles Gore, who organised the letter, said NHS England’s arguments for delaying treatment were “absolutely ridiculous” given the money that would be saved in preventing rather than treating the disease.
Wendy Kirby, 63, contracted hepatitis C 30 years ago and is in “very poor” health with cirrhosis, severe pain and exhaustion. Ms Kirby, from Putney, west London, spoke of her anger after being told her particular type of condition does not qualify.
She added: “If I get more sick, I would become eligible for a liver transplant, which is going to cost an awful lot more money – and then there’s the follow-up treatment.”-
2018-03-02 - delay with the delivery
- With the snowing conditions in the UK, there is maybe a slight delay with the delivery. Sorry, for any inconvenience caused. Thanks.
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2018-02-14 - UK The Guardian reporting on Modafinil
- Modafinil is the world’s first safe “smart drug”, researchers at Harvard and Oxford universities have said, after performing a comprehensive review of the drug. They concluded that the drug, which is prescribed for narcolepsy but is increasingly taken without prescription by healthy people, can improve decision- making, problem-solving and possibly even make people think more creatively.
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2017-10-27 - Xmas 2017 Last Post Date
Christmas is just around the corner and that means the post office will be getting busy soon. The post office has advice us the last postal date for normal delivery times is on the 24th of November.
So please try to place all orders before that date to ensure the orders are delivered before the Christmas holidays.
Orders place after the 24th of Nov may encounter slight delays.-
2017-06-23 - New look coming soon
- We have been busy over the past few months upgrading and revamping our website. We wanted to improve the user friendliness and also the ease of navigation for our customer. So, we are proud to announce a new upgrade website will be launching real soon. You can access your account like before, but with all the improvement of easier account management and shopping experience. Further info will be released soon.
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2017-06-05 - Technical difficulties with phone system
- We are having some technical difficulties with our phone system. Please contact us via email or the contact form on our site for the time being. We will get the system back up as soon as possible. We deeply apologies for the inconvenience caused.
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2017-05-29 - Airway delays
- Due to the British Airway delays over the weekend, the postage time for order sent these few days may be delayed, as the air transport schedule was disrupted. We would like to apologise for any inconvenience caused, and all our customer can email us for further info requiring their order.
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2016-10-31 - New Payment Method: Bitcoin
- 10% discount off your order for when you pay with bitcoin. For more info please read the FAQ. Redemption code: WTnBD10
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2016-06-02 - Notice of postage fee adjustment
Please kindly note we regrettably have to adjust the postage costs to below prices due to the post office adjusting the postage fees.
The below prices will be used from 10th June 2016 onwards, please kindly note:
- Regular mail: GBP 8.00
- Express mail: GBP 25.00
